DO NOT OVERCROWD FRIDGE OR FREEZER- this can block airflow and it will not function as intended.

  • When a refrigerator or freezer starts to not “cool” or has condensation let us know IMMEDIATELY. Do not wait until it completely stops working. Usually, this will be an ongoing issue before it completely goes out.
  • If the refrigerator or freezer goes out and stops cooling completely; your food will spoil. According to the lease (see references below), we will NOT be responsible for your spoiled food.
  • Check your temperature knobs to make sure they are set to the correct cooling temperatures.
  • Check your circuit breaker if your refrigerator is off, especially after a loss of power.

Ice Maker not working

  • Make sure there is not a big “bulk” of ice stuck together in the freezer. The auger cannot function with a large block of ice blocking it.
  • Look for any ice that may have fallen behind the tray.
  • Make sure the “on/off” handle is in the correct position to allow the ice maker to function properly.

Water dispenser not working

  • Make sure the water shut off valve behind the fridge is in the on position. Do not scratch the floor in the process of moving the fridge. The refrigerator is on wheels.
  • Clean/wipe the water dispenser to prevent mold build up. Using a cotton swab can be helpful.

FRIDGE: Usually all appliance manuals if available will be left in the unit inside one of the kitchen drawers. If a manual is available follow instruction in the manual. Following are general instructions only and does not apply to your specific appliance. Clean the interior with a solution of baking soda and warm water. On the exterior of the refrigerator, use a mild soap and warm water. Please do not use scouring powder or strong abrasives inside or out, because these will scratch the surface. Take care in clean-in the plastic parts; do not wash the plastic parts in scalding water or place in hot water directly from a cold refrigerator. Once a month, remove the bottom grill and clean. Also, remove the plastic drain tray under the refrigerator and wash in warm soapy water. When defrosting, do not use ice picks or other sharp instruments to remove ice; the freezing compartment walls can be punctured, and the unit must be replaced. It will be necessary for the resident to pay the cost of replacement. Do not use artificial heating appliances to speed defrosting; these could melt the plastic sections of the refrigerator.

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