Pay period vs pay date. When to expect payment, do we have back information for direct deposit? Pay exhibit or rate discussion How to use workforce app when checking in and checking out. Check out and check into separate work orders. Receive work order via Appfolio and how to deal with the work order and completion. Look through how work orders are appearing on Vendor's...
Property Management
Call screening: Any prospect that is not a student: At least one adult must have full time employment. (Ask questions to verify) All adults must have no criminal background. Reason for moving and move in date. Have the prospect provide Name, number and email. Income requirements: Monthly household gross income must be 3 times the rent. Management may approve gross income down to 2.5 times the rent at a...
Move in process: Triggering event: 1 month prior to new tenant move in 1 month prior to new tenant move in: Enter new tenant information into rental software (Buildium) Send each new tenant their Buildium User ID/Password, this will automatically send them a welcome letter. Send any property or neighborhood specific information or documents. e.g. association covenants, parking pass, etc....
Maintenance list is kept at Buildium management system. The list can be found by going to the Tasks tab. Tasks can be found under any of the maintenance contractor names, unassigned or deferred. Deferred tasks: Any task that has been put off due to non-urgency or budget. Maintenance Budget: Beginning of every month the manager should ask for a maintenance budget. We address items in the deferred list...
Below are some helpful...
Below are documents related to a tenant's application process:Residential Rental Application: Revision Date: 3/12/2018 - To be provided to prospective tenant.Storage Rental Application: Revision Date: 12/30/2016 - To be provided to prospective commercial tenant.Parental Guarantee Form: Revision Date: 12/30/2016 - To be provided to prospective student tenant with the rental applicationApplication...
Below are lease and related documents:Residential Lease: Updated 12-31-16 - Fill in the highlighted areas. Only provide a pdf copy to the tenant. Lease instructions Utility and Exhibit Reference Chart: "utility and exhibit lease info chart" Properties that have extra exhibits: Exhibit E for 243 Hall st water usage Exhibit E for 243.5 Hall st water usage Exhibit E for 346 328 560 parking Exhibit E for...
Our landlord & Tenant policy is governed by the following: 1. Sample lease -This can be used to send to parents and tenants 2. Lease 2. Tenant Handbook 3. Tenant FAQ : (coming soon) This is for prospective tenant and not necessarily for current tenants. 4. Any conversation on cityblock.slack.com or email conversation. 5. Georgia Landlord Tenant...
General All tenant communication should be done through Buildium email system. All documents related to the property or tenant will be uploaded into the system. All notable events regarding the property of the tenant will be noted in appropriate sections of the management system. Receiving phone calls: Contractor/employees will receive phone calls via CityBlock 's Google phone number. Initial verbiage will...
Advertising process: Buildium syndicates to all relevant websites, most effective advertising site is Zillow.com. We need to advertise on any third party websites that appear on first page of google results. Coming soon: Accessing our website listings and editing page. Every inquiry that you receive has a cost associated with that. Every inquiry cost us some amount of money in advertising. We must keep a...