Set up:Plug in the Schlage MT20W credential reader to the USB port in the back of the computerDownload App:Click here for Software to be downloaded for Schlage Engage Credential DeviceReady:Light on reader should be BlueOpen website:Go to website: https://portal.allegionengage.com/User ID: Noah@cobblestonepmg.comPassword: Farmers580Be sure app is downloaded, device is plugged into the computer and light on...
Property Management
Classic City Parking:Classic City parking is supposed to expire on July 27, 2025 when all the tenant's leases expire unless otherwise noted. This lease is good for the length of the lease contract and cancelling is not an option.Onsite Parking:Tenant will sign a "Parking Agreement REV A" for on-site parking for $120/monthTenant must provide an up to date Make/Model and tag # of car. This is stored in...
Pay period vs pay date. When to expect payment, do we have bank information for direct deposit? Pay exhibit or rate discussion How to use workforce app when checking in and checking out. Check out and check into separate work orders. Receive work order via Appfolio and how to deal with the work order and completion. Look through how work orders are appearing on Vendor's...
Screening Leads: Student Prospects: Ask if they are a student and where they attend school How long of a lease they are looking for Do they have roommates - Must have all roommates to show the property What is their budget How many bedrooms they are looking for What is their priority: Budget, location, #of bedrooms, roommate matching What is their move in date What advertisement source did they find us...
Set up Timeline in Asana each year for everyone in the company to see 🔔 1 Month Prior to Move-In Send "1 Month Move-In Letter" via AppFolio (Communication > Letters). Review content. Tenant Portal Setup Check: Ensure the tenant account is activated. Send activation reminder if not. Confirm late fees per lease are set. “Require online payments in full” set to Yes. Ensure lease is attached...
For Emergencies / After-Hours Click Here Open work orders from the residents can be found under Maintenance - Work Orders. Maintenance Budget: At the beginning of every month the property manager should ask for a maintenance budget. We address items in the deferred list of improvement list only during the last 10 days of the month and only if there is money left over in the maintenance budget. If any...
Below are documents related to a tenant's application process: (do not use) Application Process: Completed Application: An application can be found by going to https://cityblockprop.appfolio.com/listings and clicking on the "Apply Now" button for the property the prospect is interested in. The system takes the prospect through the application and application fee payment. Last 2 Paycheck stubs (1...
Our landlord & Tenant policy is governed by the following: 1. Sample lease -This can be used to send to parents and tenants 2. Lease 2. Tenant Handbook 3. Tenant FAQ at Website : This is for prospective tenant and not necessarily for current tenants. 4. Any conversation on cityblock.slack.com or email conversation. 5. Georgia Landlord Tenant Handbook 6. Georgia Landlord...
General All tenant communication should be done through CRM email/text system (currently appfolio). All documents related to the property or tenant will be uploaded into the system. All notable events regarding the property of the tenant will be noted in appropriate sections of the management system. Receiving any phone calls: Contractor/employees will receive phone calls via CityBlock 's Google phone...
Before a property can be marketed, an analysis of market rent for similar rental properties must be done and findings must be submitted to management. Market Analysis Process. Market Analysis for the student rentals Lease Renewal Campaign Kickoff is October 1st of each year. Majority of the downtown student rentals have an October 15th renewal deadline. Check CRM software for renewal deadline...