For your protection, your unit is equipped with a fire extinguisher. You can remove air from fire by smothering it with an extinguisher or other means. You can slow the fire’s progress by closing interior apartment doors to prevent drafts. The fire extinguisher is normally located in a kitchen cabinet or closet. It may be located at other locations in the house, please ask management if you are unable...
If you have occasion to be away from home on vacation or just out for a few days, please remember: 1. Do not leave a key hidden for any reason. 2. Do not allow the newspaper/mail to continue to be delivered. 3. Do not forget to let management know you plan to be away or where you can be reached. Please call the police department non emergency number if you notice unusual circumstances that might be...
For your convenience any accidentally broken window glass or torn screen will be replaced by our maintenance staff charged to the tenants for material and...
We encourage tenants to customize their living spaces to their liking. Any decoration that will have a permanent impact on the property must be approved by management in writing. Any decorations that need to be hung on the wall may be done by hammering a small nail (that is especially designed for pictures sold at hardware stores) into the wall. Hanging pictures and putting up posters may have costly...
Your hot water comes from a hot water heater that is located either inside in a closet or outside in the crawl space. They can be electric or gas, with a tank or tankless. The hot water tank holds water that is constantly heated to keep water hot. Depending on the brand, hot water heaters may have a lifetime of 5 to 10 years. It is usual for hot water heaters to leak toward the end of its life. If your hot...
It is the tenant’s responsibility to take proper care of the premises. This includes cleaning and promptly reporting any repairs needed to the property, fixtures or furnishings. Lack of notification may result in the resident being charged for repairs and replacement. Management has the right to make repairs, renovations and alterations at reasonable times. If the apartment is damaged by other than...
THE LANDLORD’S INSURANCE POLICY DOES NOT COVER DAMAGE BY FIRE, WATER, VANDALISM OR ANY OTHER CAUSES TO YOUR PERSONAL PROPERTY. OUR LEASE REQUIRES THAT YOU OBTAIN A RENTER'S INSURANCE POLICY TO COVER ANY DAMAGE, INCLUDING VANDALISM, TO YOUR PERSONAL PROPERTY. (Section- 1.16 (C)) Tenant insurance is very important. Our lease states that the Landlord shall not be liable for loss, damage, or destruction...
A home regardless of its age will have occasional maintenance issues. The grounds around your unit may also require maintenance once in a while. Once a maintenance request is received. Your urgency is categorized and the time it will take to respond will vary based on...
We must have your maintenance requests in writing. It could be in the form of online submittal, email or regular mail. You can definitely call us to give us a heads up especially if it's an emergency. Your maintenance items should be reported as soon as it is noticed. Maintenance requests should be reported early in the day. Late afternoon calls may be handled the next day or late Friday calls may be...
Maintenance items that are usually charged to the tenant are: Clogged toilets and plumbing, garbage disposal issues and water damage caused by unreported leaks. Following are best ways to avoid tenant charges: Tenants are responsible for plunging their own toilets. If you request maintenance for a clogged toilet and maintenance only has to plunge the toilet to unclog it, you will be charged for...
