If your washer is rocking back and forth or making a loud thumping noise, you could be using too big of a load. The washer will not function properly if the load is too heavy. Do not wash comforters in the washing machine. Please go to a laundry facility to do this. Another cause for your washing machine to make a loud thumping noise is if it is off balance. Stop the washer and re-situate your...
If the dishwasher is leaking- turn it off immediately and wipe up the floors. Water supply can be shut off from below the sink. This is NOT an emergency. We will have someone come fix the seal. If the dishwasher will not turn on- check your circuit breaker. All dishwashers require the use of dishwasher detergent only. Scrape dishes before you place them in the dishwasher and remove any food scraps...
The bad news is that maintenance-free flooring does not exist. The good news, however, is that laminate flooring does. The only routine care needed to keep a laminate floor looking like new is a simple once-over with a dust mop, vacuum cleaner, or lightly dampened mop. But even though the routine care is effortless, that doesn’t mean that laminate flooring is indestructible. Surface and structural...
For life threatening emergencies, dial 911. For after hour emergencies, call 678-661-1347 and leave a message, someone will get back to you by the next morning. Emergency situations are defined as circumstances that put your safety in jeopardy or cause the unit to be at risk or uninhabitable. Emergency situations mean that danger or peril is present. When an emergency situation occurs, tenants should call...
Move in and move out expectations: Cityblock properties, INC. will deliver a property to a new tenant with all interior walls, ceilings and trim free of any nail holes, marks or stains. If a tenant moves in and finds walls, ceilings or trim in a condition to the contrary, the tenant must report the issue or document it on the move in condition report. It is expected that at the time the tenant vacates the...
Your city has strict ordinances regarding noise violations. If your neighbor can hear your music or noise from your house, more than likely you have violated the noise ordinance. If a complaint is received, you may receive a fine from the police. Athens Clarke county noise ordinance: Noise Ordinance (Section 3-5-24) Noise includes mechanical sound-making devices, human-produced sounds,...
We do not allow paint alteration in most of our properties, especially exterior colors. However, on a case by case basis paint color of the interior walls can be adjusted with the only exception that a professional painting contractor is used and with a written approval letter from our management. Trim and Ceiling color may not be altered. Any paint or decoration must be approved in writing by management....
HVAC filters will be replaced before you move in, periodic replacement or washing of the filter is the tenant's responsibility. Do not store any items in your heating and air conditioning closet. To improve the efficiency of your unit, do not cover the return air vent located in your hallway or dining room area. It is imperative that the filters be changed, as it greatly improves the efficiency of your...
We encourage tenants to customize their living spaces to their liking. Any decoration that will have a permanent impact on the property must be approved by management in writing. Any decorations that need to be hung on the wall may be done by hammering a small nail (that is especially designed for pictures sold at hardware stores) into the wall. ALTERATIONS: Alterations are any changes to your unit...
Each unit is equipped with a circuit breaker in case of power overload. If you lose the electricity in your apartment, check to see if the circuit breakers are all in the "ON" position. Wait approximately five minutes before you reset the breaker (Turn "off', then "on"). In case of a general POWER FAILURE, please report difficulties to your power/electric company. Do not force a circuit breaker in the on...
