Tenant Handbook

FILTERS

HVAC filters will be replaced before you move in, periodic replacement or washing of the filter is the tenant's responsibility. Do not store any items in your heating and air conditioning closet. To improve the efficiency of your unit, do not cover the return air vent located in your hallway or dining room area. It is imperative that the filters be changed, as it greatly improves the efficiency of your...

DECORATIONS

We encourage tenants to customize their living spaces to their liking. Any decoration that will have a permanent impact on the property must be approved by management in writing. Any decorations that need to be hung on the wall may be done by hammering a small nail (that is especially designed for pictures sold at hardware stores) into the wall. ALTERATIONS: Alterations are any changes to your unit...

ELECTRICAL FIXTURES

Each unit is equipped with a circuit breaker in case of power overload. If you lose the electricity in your apartment, check to see if the circuit breakers are all in the "ON" position. Wait approximately five minutes before you reset the breaker (Turn "off', then "on"). In case of a general POWER FAILURE, please report difficulties to your power/electric company. Do not force a circuit breaker in the on...

CARPET STAINS

Act quickly, remove spots and stains before they have a chance to dry or "set." Always have necessary cleaning equipment on hand. Before attempting removal, be certain that you can identify the spot or stain. DO NOT USE BLEACH!! If you are unsure of what might be the result of your attempt to remove a carpet stain, do not do it, call management. Cleaning Agents: A detergent solution of one teaspoon neutral...

REFRIGERATOR/FREEZER

DO NOT OVERCROWD FRIDGE OR FREEZER- this can block airflow and it will not function as intended. When a refrigerator or freezer starts to not “cool” or has condensation let us know IMMEDIATELY. Do not wait until it completely stops working. Usually, this will be an ongoing issue before it completely goes out. If the refrigerator or freezer goes out and stops cooling completely; your food will...

SECURITY CAMERAS & SECURITY SYSTEMS

Tenant understands and agrees, if Landlord (CityBlock Properties, Inc) has provided security cameras or security systems in the unit, Landlord is not responsible for the function of cameras or system.. Tenants are fully responsible for the security of their home and the monitoring of the cameras & system, if they choose to use them. Landlords do not warrant effectiveness or functionality of security...

APPLIANCES

You will find a list of maintenance procedures and guidelines for appliances in your unit below. There are also excerpts from the lease and tenant handbook included for your convenience to better explain your responsibilities as a tenant, as well as us, your landlord. CityBlock strives to give you the best customer service possible and is committed to do our best to handle your repair, if submitted...

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